To clear the Office cache on iOS, call (true) from JavaScript in the add-in to force a reload. ~/Library/Containers/365ServiceV2/Data/Library/Caches/365ServiceV2/.~/Library/Containers/365ServiceV2/Data/Caches/365ServiceV2/.If that folder doesn't exist, check for the following folders and if found, delete the contents of the folder. To solve this issue, reset your account so Outlook can re-sync the affected items. If this cache becomes corrupted, you may experience synchronization problems, such as incomplete or incorrect data, with the server. Items from your account are stored in the Outlook cache. You can clear the cache by using the personality menu of any task pane add-in.Ĭhoose the personality menu. Clear the cache in the new Outlook for Mac. If more than one add-in exists in the same document, the process of automatically clearing the cache on reload might not be reliable. Normally, the cache is cleared by reloading the add-in. If completing these steps doesn't produce the desired result, try selecting Always refresh from server.Īdd-ins are often cached in Office on Mac for performance reasons. On the Network tab of the new window, select Clear cache. A new Microsoft Edge DevTools window will open when the debugger attaches to your add-in. Select the add-in name to attach the debugger to your add-in. In the Microsoft Edge DevTools, open the Local tab. If your add-in is a UI-less add-in - for example, one that uses the on-send feature - you'll need to add a task pane to your add-in that uses the same domain for SourceLocation, before you can use the following steps to clear the cache. To clear the Office cache using the following steps, your add-in must have a task pane.
Outlook mac clear cache windows 10#
To clear the Office cache on Windows 10 when the add-in is running in Microsoft Edge, you can use the Microsoft Edge DevTools. If this add-in removal doesn't work, then delete the contents of the Wef folder as noted previously for Excel, Word, and PowerPoint. ) for the add-in and then choose Remove to remove that specific add-in. To remove a sideloaded add-in from Outlook, use the steps outlined in Sideload Outlook add-ins for testing to find the add-in in the Custom add-ins section of the dialog box that lists your installed add-ins. %userprofile%\AppData\Local\Packages\Microsoft.Win32WebViewHost_cw5n1h2txyewy\AC\#!123\INetCache\
![outlook mac clear cache outlook mac clear cache](https://support.content.office.net/en-us/media/b2066048-ea0e-4e1c-a0a2-6ba3036b53b9.png)
![outlook mac clear cache outlook mac clear cache](https://camerondwyer.files.wordpress.com/2017/04/image.png)
If the following folder exists, delete its contents too. %LOCALAPPDATA%\Microsoft\Office\16.0\Wef\ To remove all sideloaded add-ins from Excel, Word, and PowerPoint, delete the contents of the following folder. Manually clear the cache in Excel, Word, and PowerPoint
Outlook mac clear cache manual#
The manual method for Excel, Word, and PowerPoint is different from Outlook.
![outlook mac clear cache outlook mac clear cache](https://support.content.office.net/en-us/media/e14136e4-5e59-4c8a-8da8-b2a5a9ffe8b3.png)
The automatic method is not supported for Outlook.